Privacy Policy | Melt Hot Pilates

Effective Date: 7/30/2025

Melt Hot Pilates LLC (“Melt Hot Pilates,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, create an account, book classes, purchase memberships or class packs, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted to our website with a new “Effective Date.”

2. Information We Collect

The personal information we collect depends on how you interact with Melt Hot Pilates.

Information You Provide to Us

  • Contact Details: Name, email address, phone number. 


  • Account Information: Username, password, and any other account details created in 
Mariana Tek. 
 

  • Payment Information: Credit/debit card or bank details provided through our secure 
payment processor (e.g., Stripe) when purchasing class packs or memberships. 


  • Health Information: Optional information about injuries or physical conditions, provided 
for class safety and participation. 
Communication History: Messages or inquiries you send to us via email or forms. 


  • Emergency Contact (optional). 


Information We Collect Automatically 


  • Device & Usage Data: IP address, browser type, device type, and pages you visit on our website. 


  • Cookies & Tracking Technologies: Used for analytics, site performance, and remembering preferences. 


Information from Third Parties 


  • Booking Platform (Mariana Tek): We receive class registration and purchase data. 


  • Payment Processor (e.g., Stripe): Handles payment details securely. 


  • Social Media (if applicable): If you interact with our accounts or ads. 
Process class bookings, memberships, and payments. 


3. How We Use Your Information 


We use your personal information to: 


  • Process class bookings, memberships, and payments

  • Maintain your account and communicate about schedules, cancellations, or updates. 


  • Send marketing emails or promotions (opt-out available). 


  • Ensure class safety and address any injury disclosures. 


  • Comply with legal obligations and prevent fraud. 


4. How We Share Your Information 


We do not sell your personal information. We may share data in the following ways: 


  • Service Providers: With Mariana Tek, Stripe, email services, or IT providers to operate the Services. 


  • Legal Compliance: To comply with laws or protect the safety and rights of clients or staff. 


  • Business Transactions: In the event of a merger, acquisition, or business restructuring. 


5. Cookies and Tracking 


We use cookies to improve your experience, analyze traffic, and remember preferences. You may disable cookies in your browser settings, but some website features may not work properly. 


6. Data Retention 


We retain your information as long as needed to provide Services, comply with legal requirements, and maintain records of purchases (class packs and memberships are non-refundable). 


7. Your Rights 


Depending on your location, you may have the right to: 


  • Access, correct, or request deletion of your personal data. 


  • Opt out of marketing communications. 


To exercise any rights, contact hello@melthotpilates.com. 


8. Security Measures

We use secure, industry-standard measures to protect your information. However, no transmission or storage method is 100% secure.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children.

10. Contact Us

If you have any questions about this Privacy Policy:

Melt Hot Pilates LLC

1621 Ensley Blvd, Suite 101
Nashville, TN 37201

Email: hello@melthotpilates.com